By booking an appointment or purchasing a service or product with The Beauty Pattern, you agree to the terms outlined below.
These ensure transparency, fairness, and a smooth experience for all our clients. We may update these terms periodically, and the latest version will always be available on our website.
We provide professional waxing and beauty treatments using high-quality products and industry-standard hygiene practices.
All services are performed by trained and insured professionals.
For your convenience, the easiest way to manage your booking is through our app or the online portal.
We have a strict 24-hour cancellation policy. To avoid any fees, we kindly require at least 24 hours’ notice for any changes or cancellations.
Cancellations, no-shows, and any changes made within the 24-hour window will be charged the full amount of the scheduled service.
Your 50% deposit will be used as partial payment for this fee, and the remaining balance will be charged.
Please note that any outstanding fees must be paid before a new appointment can be scheduled.
Please call us if you know you are running late. We will always do our best to accommodate you; however, to respect the time of all our clients, we may have to shorten your service.
If you are late by more than half of your scheduled appointment time, you will unfortunately forfeit your appointment and be charged the full service amount.
To ensure your experience is relaxed and on time, we encourage you to check traffic or transport links before you travel.
If a personal emergency arises, please let us know as soon as you can. While our cancellation policy will still apply, we always appreciate the communication.
Should we need to cancel your appointment due to unforeseen circumstances, such as staff sickness, we will notify you as soon as possible to reschedule. Your deposit will, of course, be transferred to your new appointment.
Thank you for your understanding and cooperation.
While every care is taken during your treatment, The Beauty Pattern Ltd. cannot be held responsible for reactions, irritation, or outcomes caused by undisclosed medical conditions, unsuitable skincare use, or failure to follow aftercare advice.
Information on our website and social media is for general guidance only and should not replace medical advice.
By providing your personal information, you consent to The Beauty Pattern collecting, storing, and using your data in accordance with current data protection laws (UK GDPR and the Data Protection Act 2018).
We collect personal data such as your name, contact details, health information relevant to your treatments (e.g. allergies, medical conditions), and appointment history.
This information is used solely for:
Your information is stored securely and never shared with third parties for marketing purposes.
You have the right to access, correct, or request deletion of your personal data at any time.
You may also withdraw consent for marketing communications whenever you wish.
The Beauty Pattern is registered with the ICO (Information Commissioner’s Office) for data protection compliance.
Please note administrative emails sent via the Ovatu booking system cannot be unsubscribed from, as they are essential service notifications rather than marketing communications.
All content, images, and text on The Beauty Pattern website and social media are the property of The Beauty Pattern and may not be reproduced or used without prior written consent.
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
